Essay Coaching Policies
Please prepay if you are scheduling a Skype or phone session or essay review, or would like to schedule more than one session at a time. Our link for credit card payment is here.
Payment in the Ann Arbor Office
We accept cash, check and credit cards as payment. Please make checks out to Debbie Merion LLC.
If you purchase a package and end up with unused appointments, we are happy to refund the balance.
If you cannot attend your appointment because you have an unexpected soccer or tennis game (or whatever) but gave us a 48-hour notice, we are happy to refund your payment if you cannot reschedule to a time that works for you.
If you are ever unhappy with the service we have provided, we will be saddened and surprised, but will issue a prompt refund.
We will admit a perfect record here: after a lucky thirteen years in business, no client has ever asked for a refund because he or she was unhappy. In fact, we love to receive happy thank you notes from clients each year as college acceptances roll in!)
So that we can assist as many people as possible, we require a 48-hour notice to cancel or reschedule appointments.
After you schedule the appointment, you will receive a confirmation email. SAVE THAT EMAIL! Click the RESCHEDULE and CANCEL links at the bottom of that email if you need to reschedule or cancel.
“When You’re Not Sure What to Do” Policy
If you are not sure what to do, contact Deb!